Last Updated: [July 21, 2026]

At Formulity, your privacy is important to us. This Privacy Policy explains how Formulity collects, uses, protects, and discloses information when you visit our website, purchase our products, or interact with our services.

Formulity is a brand operated by:

KEY DIGITAL, LLC
2106 House Ave
Cheyenne, WY 82001
United States

Email: support@formulity.com

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, subscribe to our services, or contact customer support, we may collect certain information.

Personal Information

Depending on how you interact with Formulity, we may collect:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Order information
• Subscription information
• Customer support communications

This information is collected when you voluntarily provide it during checkout, account creation, subscription enrollment, or communication with our support team.

Payment Information

Payments are processed through secure third-party payment providers.

Formulity does not directly store your complete payment card information.

Payment information may be processed and stored by third-party payment providers, including:

• Shopify Payments
• PayPal
• Other payment processors available during checkout

These providers handle payment information according to their own privacy policies and security standards.

Device and Usage Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Website interactions
• Referral sources

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We use collected information for the following purposes:

To Process and Fulfill Orders

We use your information to:

• Process purchases
• Confirm orders
• Ship products
• Provide tracking information
• Manage subscriptions
• Provide customer support

To Improve Our Website and Services

We may use information to:

• Improve website functionality
• Understand customer preferences
• Analyze website performance
• Improve product offerings
• Enhance user experience

Marketing and Advertising

With your permission or where permitted by applicable laws, we may use certain information to:

• Send promotional emails
• Provide updates about products and offers
• Measure advertising performance
• Improve marketing campaigns

We may use advertising and analytics technologies provided by third parties, including:

• Google Analytics
• Google Ads
• Meta Pixel
• Shopify analytics tools

These services may collect information about your interactions with our website to help us understand website usage and advertising effectiveness.

3. Cookies and Tracking Technologies

Formulity uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may be used to:

• Remember shopping cart contents
• Maintain account preferences
• Analyze website traffic
• Measure advertising performance
• Provide relevant marketing experiences

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

Shopify

Our online store is hosted on Shopify, which provides ecommerce infrastructure, payment processing, and order management services.

Shopify processes information according to its own privacy policy.

Shipping Providers

We may share necessary information with shipping and fulfillment providers, including:

• Name
• Shipping address
• Contact information

This allows us to deliver your orders.

Payment Providers

Payment information may be processed by third-party payment providers to complete transactions securely.

Analytics and Advertising Providers

We may share limited website usage information with analytics and advertising providers, including:

• Google
• Meta
• Other marketing technology providers

This information helps us measure advertising performance and improve our marketing.

We do not share sensitive personal information for advertising purposes.

5. Subscription Information

If you subscribe to Formulity products, we may collect and process information necessary to:

• Manage your subscription
• Process recurring payments
• Update subscription preferences
• Send subscription-related communications

You may cancel or manage your subscription according to our Subscription Cancellation Policy.

6. Health and Wellness Information

Formulity sells dietary supplements intended to support general wellness.

We do not collect medical records, diagnoses, or medical histories.

Any information you voluntarily provide regarding your wellness goals or product experience is used only to provide customer support and improve our services.

7. International Customers

Formulity serves customers worldwide.

If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our website, you acknowledge that your information may be transferred internationally.

We take reasonable steps to ensure personal information is handled securely.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information.

These measures include:

• Secure payment processing
• Encrypted website connections
• Limited access to customer information
• Use of trusted service providers

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

• Request access to personal information we hold
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain marketing communications

To exercise these rights, please contact us at:

support@formulity.com

We may need to verify your identity before completing certain requests.

10. Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Please note that you may still receive transactional messages related to:

• Orders
• Shipping updates
• Subscription management
• Customer service communications

11. Third-Party Links

Our website may contain links to third-party websites or services.

Formulity is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you visit.

12. Children's Privacy

Formulity products are intended for adults.

We do not knowingly collect personal information from children under the age required by applicable privacy laws.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Formulity Customer Support

Operated by:
KEY DIGITAL, LLC

2106 House Ave
Cheyenne, WY 82001
United States

Email: support@formulity.com